Terms

Last updated: 22 October 2026

1. About these terms

These terms are provided by Nextcam Pty Ltd (referred to as “Nextcam”, “we”, “us” or “our”). By using this website or communicating with us, you agree to these terms. If you do not agree, please do not use the website or the communication channels described below.

2. Use of this website

You may use this website to learn about Nextcam and to contact us about our services. You must not use the website, its forms or our communication channels to send spam, unlawful, misleading or harmful content, to attempt unauthorised access to our systems, or to interfere with the website’s operation.

3. Website information, enquiries and quotes

Information on this website is general in nature and may change without notice. It is not an offer to supply services. Any project, quote or service engagement is governed by a separate written proposal, quotation or agreement between you and Nextcam, which takes priority over these terms for that engagement.

4. How we communicate with you

We may communicate with you by email, phone or WhatsApp to respond to enquiries and to deliver services. Our standard business hours are Monday to Friday, 9:00 am – 5:30 pm (Sydney time). Messages received outside those hours will be answered on the next business day.

5. Communicating with Nextcam on WhatsApp

When we message you. We only contact you on WhatsApp if you have given us your phone number and agreed to receive WhatsApp messages from Nextcam, or if you message us first. We ask for separate permission before sending any promotional or marketing messages, and we do not add you to broadcast lists without that permission.

What we use WhatsApp for. We use WhatsApp to respond to enquiries, discuss project requirements, share quotes and service information, coordinate scheduling and site access, and provide service updates and support for our ICT, data room, cabling, telecommunications and related services.

What we do not do on WhatsApp. Nextcam does not:

• sell goods, subscriptions or digital products through WhatsApp, or offer any product or service that is prohibited under WhatsApp’s Business Messaging Policy or Meta’s Commerce Policies;
• take payments through WhatsApp;
• ask you to send payment card numbers, bank account numbers, government ID numbers, passwords, system credentials or other sensitive identifiers by WhatsApp; or
• advertise job vacancies or recruit through WhatsApp. Please see our Careers page for employment opportunities.

Your responsibilities. Please do not send sensitive personal information, payment details, credentials or confidential client information by WhatsApp. If information of that kind is needed, we will agree a secure method with you.

Payment and bank details. We will never ask you to pay, or to change payment or bank details, by WhatsApp. If you receive a message like this claiming to be from Nextcam, do not act on it. Contact us on (02) 8883 5041 to verify.

Talking to a person. If we use automated replies on WhatsApp, you can ask to speak with a member of our team at any time. You can also contact us by phone on (02) 8883 5041, by email at [email protected], or through our contact form.

Stopping messages. You can stop receiving WhatsApp messages from Nextcam at any time by replying “STOP”, by blocking our WhatsApp account, or by asking us. We will stop sending messages promptly. We may still contact you through other channels where needed for an active service engagement.

WhatsApp’s terms. WhatsApp is operated by Meta, not Nextcam. Your use of WhatsApp is also subject to WhatsApp’s own terms of service and privacy policy. Nextcam handles information from WhatsApp conversations under our Privacy Policy and uses it only to respond to and support your enquiry or service request.

6. Intellectual property

Content on this website, including text, images, logos and project material, is owned by or licensed to Nextcam. You may view and print it for your own reference, but you must not copy, reproduce or use it commercially without our written permission.

7. Third-party websites and services

This website may link to third-party websites and services. Nextcam is not responsible for their content, availability, security or privacy practices.

8. Liability

Nothing in these terms excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law or any other law that cannot be excluded. Subject to that, Nextcam is not liable for any loss arising from your reliance on general website information or from website or communication-channel unavailability.

9. Privacy

Our Privacy Policy explains how we collect, use and protect personal information, including information shared through our website forms, email and WhatsApp.

10. Changes to these terms

We may update these terms from time to time by publishing a revised version on this website. The updated terms apply from the date they are posted.

11. Governing law

These terms are governed by the laws of New South Wales, Australia.

12. Contact Nextcam

Email: [email protected]
Address: Unit 1, 12 Kelray Place, Asquith NSW 2077
Phone: (02) 8883 5041