Privacy Policy

Last updated: 29 September 2026

1. Overview

Your privacy is important to Nextcam Pty Ltd (referred to as “Nextcam”, “we”, “us” or “our”). This Privacy Policy explains the types of personal information we may collect, how we use it, when it may be disclosed and how you can contact us about privacy matters.

This policy is intended to support our obligations under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), where those principles apply to our activities.

2. Personal information we may collect

We may collect personal information when you contact us, submit an enquiry, request services, communicate with our team or use this website. This may include:

• your name, business name, role or organisation details;
• email address, phone number, address or project location;
• details about your enquiry, project scope, service needs, site requirements or support request;
• records of communications with Nextcam;
• website usage information such as pages visited, browser type, device information and general traffic data; and
• any other information you choose to provide to us.

Please do not submit passwords, system credentials, sensitive client information or confidential third-party identifiers through website forms.

3. How we collect information

We may collect personal information directly from you when you:

• complete a contact or enquiry form on this website;
• email, call or otherwise communicate with Nextcam;
• request a quote, site review, service visit or support response;
• engage us to provide ICT, cabling, infrastructure or related services; or
• interact with our website or online systems.

We may also collect limited information from publicly available sources, business directories, referral partners or service providers where it is reasonably necessary for business or service delivery purposes.

4. How we use personal information

Nextcam may use personal information to:

• respond to enquiries and communicate with you;
• assess project requirements and provide quotes, proposals or service information;
• deliver, coordinate and support services requested by customers;
• manage scheduling, site access, supplier coordination, documentation and support activities;
• maintain business records, invoices and administrative processes;
• improve our website, services, security and customer experience;
• send service-related updates or, where permitted, relevant business communications; and
• comply with legal, regulatory, insurance, accounting or dispute-resolution requirements.

5. Disclosure of personal information

We may disclose personal information where reasonably necessary for the purposes described in this policy, including to:

• employees, contractors, subcontractors or service partners involved in responding to an enquiry or delivering services;
• IT, hosting, email, security, professional advisory, accounting or business administration providers;
• suppliers or project stakeholders where required to coordinate equipment, access, scheduling or support;
• regulators, law enforcement bodies, courts or other parties where required or authorised by law; and
• parties involved in establishing, exercising or defending our legal rights.

Where we use agents, contractors or service providers, we take reasonable steps to require them to handle personal information consistently with this policy and applicable privacy obligations.

6. Website forms, email and online communications

Information submitted through the contact form is used so Nextcam can review and respond to your enquiry. Website forms may include basic spam-prevention, validation and security controls. Email and online communications may pass through third-party technology providers used to operate our website, email and business systems.

7. Website analytics and cookies

This website may collect general technical and usage information to help us maintain security, understand website performance and improve content. This information may include IP address, browser type, device type, referring pages and pages visited. If cookies or similar technologies are used, you can usually control them through your browser settings.

8. Security of personal information

Nextcam takes reasonable technical and organisational precautions to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These precautions may include access controls, secure hosting practices, protected email systems, staff procedures and reasonable administrative safeguards.

No method of transmission over the internet or electronic storage is completely secure. You should avoid sending sensitive credentials or highly confidential information through general website forms or email unless we have agreed an appropriate secure method.

9. Overseas disclosure and cloud services

Some technology, hosting, email, analytics or business service providers used by Nextcam may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and protect personal information in accordance with this policy and applicable legal requirements.

10. Access, correction and enquiries

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding. In some circumstances, access may be refused where permitted by law, for example where providing access would affect another person’s privacy or legal rights.

11. Retention

We retain personal information for as long as reasonably required for the purpose for which it was collected, for business record keeping, service delivery, legal compliance, accounting, insurance, dispute management or legitimate business purposes. When information is no longer required, we will take reasonable steps to destroy or de-identify it where appropriate.

12. Third-party websites

This website may contain links to third-party websites. Nextcam is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any third-party site you visit.

13. Updates to this policy

Nextcam may update this Privacy Policy from time to time by publishing a revised version on this website. The updated policy will apply from the date it is posted unless otherwise stated.

14. Contact Nextcam

If you have questions about this Privacy Policy, or how Nextcam handles personal information, please contact us:

Email: [email protected]
Address: Unit 1, 12 Kelray Place, Asquith NSW 2077
Phone: (02) 8883 5041